ABA is committed to protecting your privacy.
ABA may change this policy by updating this page. You should check this page from time to time to ensure you are happy with the changes. This policy is effective from 19th September 2019.
What personal data will be processed?
When you fill out a forum on this site, personal information such as your name, email address, phone number, where applicable the IP address used to connect your computer to the internet are collected by us. This data enables us to process and fulfil your enquiry. We also ask for your mobile number, which helps us (and linked companies working on our behalf) to contact you.
Other information we collect
We may collect technical information regarding the type of electronic device used, such as the make and model, operating system, internet browser and also which pages of the site are visited and for how long. This is statistical data about our users' browsing behaviour and does not identify you personally. Debit/credit card details are entered on secure pages hosted by our payment service providers, whether this be Secure Trading or PayPal, this data is stored securely on their servers, we do not have access to this. Where card details are given for payment processing over the phone, we do not record or store these details.
How will we process data?
Personal data collected is used for us to contact you to secure bookings. Names, email addresses, mobile numbers, postal addresses may also be used to send you marketing communications (if you have opted in to receive them). You can opt out of these at any time by email firstname.lastname@example.org.
Browsing behaviour data is collected and analysed to see how well our website is performing on a variety of electronic devices and internet browsers.
We also use this data for remarketing in conjunction with Google, which allows us to display adverts to you on third party websites after you have visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Why are we processing data?
We require this information to provide you with a service (processing orders), it also helps us to ensure that content on our sites is presented in the best way for you and the electronic device used to access the content. To send you information regarding our products or services (if requested by you), protect you and us against fraud and to notify you about changes to our service.
When will data be processed?
This data will be processed when your enquiry is processed and when finish any course for the purpose of certification. It will also be used every time we send a marketing communication, if you have opted in and the communication is deemed by us to be relevant to you.
Any user specific browsing data will be retained for 36 months after you last visited our site, after which time it will be deleted.
Unsubscribing from marketing communications
You can then change your opt in preferences for email and post by contacting ABA at the registered office in writing.
Right to access your data
You have the right to request a copy of the data we hold about you, or to have your data erased in certain circumstances. Please contact us if you’d like to request this. Please note that depending on your interactions with us, some data may need to be retained due to legal requirements.
This policy was last updated on 3rd September 2020